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Articles on Perinatal Quality & Safety
Easy-to-read, evidence-based insights with real-life application, supporting C-ONQS exam prep and safer care at the bedside.


From the Flight Deck to Healthcare: Why TeamSTEPPS is an Essential Blueprint for Patient Safety
This article describes the evolution, impact, and clinical necessity of TeamSTEPPS, an evidence-based team training framework developed by the DoD and AHRQ to enhance healthcare safety through aviation-inspired communication strategies. By utilizing standardized tools like SBAR, CUS, and structured huddles, the program fosters psychological safety and ensures accurate information exchange among multi-disciplinary teams working in high-stress, high-risk environments.
Jeanette Zocco
May 248 min read


Psychological Safety: a critical component of effective teamwork
This article explores the critical role of psychological safety in delivering safe, high-quality healthcare, particularly within multidisciplinary teams operating in complex, high-stakes environments.
Jeanette Zocco
Apr 58 min read


How Safety Culture Began: Origins, Qualities, and a Real Healthcare Case Example
Describes components of safety culture
Jeanette Zocco
Dec 4, 20254 min read


Learning from Sentinel Events
This is a brief article highlighting the definition of a sentinel event and how organizations can learn and improve systems of care as a result.
Jeanette Zocco
Nov 2, 20253 min read


Clinical Case Review: A Double “Never Event”
This month’s blog post dives into a real-life clinical case involving not one, but two “never events”—and the key lessons every healthcare professional can learn from it.
Jeanette Zocco
Sep 6, 20254 min read


C-ONQS Practice Questions
Ready to take your knowledge to the next level? These C-ONQS practice questions are designed to sharpen your skills, test your understanding, and build confidence for exam day.
Jeanette Zocco
Aug 1, 20255 min read


The Fishbone Diagram: An Effective Tool for Root Cause Analysis in Healthcare
Discover how the Fishbone diagram enhances root cause analysis in healthcare. Learn to use the Fishbone diagram to improve patient safety.
Jeanette Zocco
Jul 6, 20253 min read


Experience with the NCC Exam Process
This article provides study tips for the ONQS NCC exam
Jeanette Zocco
Jun 1, 20254 min read


Integrating Change in Healthcare
Integrating change in healthcare can be difficult for many reasons including a lack of the following resources to effectively drive change: quality support staff, data, leadership, time, adequate mentoring, knowledge of quality improvement (QI) techniques, and a culture that does not support change. The workplace culture aspect is very influential, because it includes hanging on to old practices because ‘this is the way it’s always been done’, also referred to as sacred cows
Jeanette Zocco
Apr 27, 20254 min read


Error Prevention Using Checklists
Error prevention using checklists is one strategy used by the aviation industry that was later integrated into healthcare to improve safety.
Jeanette Zocco
Mar 7, 20254 min read


Requirements around Patient Identification
TJC requirement around patient identification is described along with errors involving patient identification.
Jeanette Zocco
Feb 9, 20254 min read


Improving Patient Safety around Fetal Heart Monitoring Interpretation and Team Communication
Difficulties with intrapartum fetal heart monitoring have been identified as a key area of preventable harm.
Jeanette Zocco
Jan 5, 20258 min read


Cognitive Biases as Contributing Factors to Medical Errors and Sentinel Events
This article discusses how humans process information related to the development of cognitive biases.
Jeanette Zocco
Dec 14, 20245 min read


Using Plan-Do-Study-Act to Improve an Obstetric Hemorrhage Team Response
The Model for Improvement, developed by Associates in Process Improvement, is a prominent quality improvement approach in healthcare. The process establishes an aim and decides how to measure changes and what changes will achieve the aim. The model also tests changes to determine improvement through a Plan-Do-Study-Act (PDSA) cycle (IHI, n.d.). This article describes this approach, with one hospital’s experience using PDSA to improve an obstetric hemorrhage team response. H
Jeanette Zocco
Oct 20, 20244 min read


One Hospital's Experience Using Lean to Improve Obstetric Triage
In this hospital example, triage occurred on the labor unit. Care providers assigned to triage could also be caring for patients outside of
Jeanette Zocco
Sep 27, 20244 min read


Strategies to Improve Medication Safety
A 32-year-old G2 P1 undergoes an elective induction of labor at 39 weeks. She’s admitted at 6 a.m. The night nurse quickly starts....
Jeanette Zocco
Sep 7, 20247 min read


Quality Improvement Sustainment and Change
Before putting quality and safety work into practice, it’s important to plan for the challenges brought on by implementation and sustainability. Challenges include lack of upper-level support/commitment and personnel, project fatigue, and competing priorities. These represent an organizational commitment to quality and safety, adequate support, and use of an organized approach with careful consideration to the current state of project work and what is being asked of all staff
Jeanette Zocco
Jul 28, 20244 min read


Severe Maternal Morbidity and Mortality in the United States (updated 8/2/24)
This article discusses severe maternal morbidity and mortality in the United States.
Jeanette Zocco
Jun 26, 20249 min read


The Six Sigma Roadmap
This article describes the six sigma roadmap and describes one hospitals experience using this model to reduce bed turnaround time.
Jeanette Zocco
May 18, 20244 min read


The Second Victim
This article discusses symptoms experienced by the Second Victim, stages of response, and supportive strategies.
Jeanette Zocco
Apr 28, 20246 min read
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